Stakeholder Software for Wind Farms
Simply Stakeholders Helps With Insights, Land Agreements, and Relationship Tracking
A large Australian wind farm developer needed to manage complex stakeholder relationships and landholder agreements across their five new projects. They chose Simply Stakeholders to manage their stakeholder data, while gaining insights into issues, relationships, and stakeholder sentiment.
| 5
new wind farms |
10
landholder agreements |
6 key stakeholder groups |
Joana Zaper |
Challenge
A large Australian wind farm developer had committed to building five new wind farms across the country. But before they could break ground, they first needed to work closely with all affected landowners and enter into a landholder agreement with each.
In order to accomplish this goal, they would need to track all the details of each affected parcel of land, including:
- Owners
- Occupants
- Property managers
- Wind farm impacting it
- Likely impacts
- Required agreement type
- Agreement status
- All related communications, grievances, and tasks
Plus, they needed to track all interactions with contractors, local community and environmental groups, journalists, and government departments.
In addition, they needed a way to identify if any of these stakeholders was likely to become a risk to the project — and why.
With so much data to track, and so much riding on that data, the developer needed to be confident their staff could easily record the required information, and that it would be immediately available to the rest of the team.
Joana Zaper |
Solution
The wind farm developer chose to use Simply Stakeholders to support each of their projects.
Some of the features and capabilities implemented included:
- Easy import – They quickly imported all existing stakeholder and property details from a CSV
- Relationships – They defined all the relevant relationships, linking landholders to properties, employees to employers, properties to projects, projects to community groups, and more
- Interactions – In addition to manually recording the details of spoken conversations, they used the Outlook/Gmail plugins to automatically save all emails, attachments, and calendar events to the corresponding stakeholders within the system
- Forms – They used feedback forms on their website to collect feedback, linking any responses to the relevant stakeholders
- Sentiment – They used stakeholder sentiment scores to rate each interaction and understand the health of their relationships
- Tasks – They created tasks with automatic reminders
- Tagging – They used tags to highlight specific text within saved emails so they could flag it as relevant to a specific issue
Outcome
As a result of using Simply Stakeholders to capture all their data in one place, the developer had a single source of truth that covered all of their projects.
They were able to check in at any time to see the status of all tasks and agreements, along with the details of any communications. They could also see which priority stakeholders needed the most attention at any moment.
This meant that the developer could be confident they weren’t overlooking anywhere and they could easily decide what action to take next in order to keep things running smoothly.
The Simply Stakeholders team were delighted to support this organization as they worked towards their goal of achieving landholder agreements prior to breaking ground. We look forward to continuing to provide tools for tracking agreements and managing stakeholder relationships throughout the development and beyond.
