SUPPORT

 

Our Expert Team Is Here For You

From onboarding and implementation, through to training and ongoing support, our global team is here to help you succeed with our software — and your stakeholder relationships!

Rapid Implementation & Comprehensive Onboarding
SETUP

Rapid Implementation & Comprehensive Onboarding

Get set for success with our rapid system setup, designed to get you up and running in as little as two weeks (depending on your requirements). Your dedicated Customer Success Specialist will support you throughout onboarding, with data migration, initial project design, and template setup.

Personalized & On-Demand Training
TRAINING

Personalized & On-Demand Training

Use Simply Stakeholder confidently from day 1, with personalized training from your dedicated Customer Success Specialist. 

Plus, access on-demand training whenever you need it with our self-guided learning resources, including our Knowledge Center, video tutorials, and recorded webinars.

Ongoing, Proactive Support
SUPPORT

Ongoing, Proactive Support

We’re here to support you at every step of the way so that you can get the most out of the platform. Support includes:

 

  • Dedicated Customer Success Executive
  • Dedicated Account Manager*
  • Regular check-ins
  • Quarterly account reviews
  • Phone/chat/email support channels
  • Service SLA*
  • No cap on the amount of support you get

 

Whether you need help with troubleshooting or advanced insights into stakeholder relationship management, we’re here to help.

* Depending on plan

GET STARTED

Ready for Easier Stakeholder Management?

Simply Stakeholders sets you up for success with a dedicated Customer Success Executive — right from the start. Get set with our Core Plan in as little as 2 weeks, and hit the ground running with hands-on support, training, and templates.

To get started with Simply Stakeholders, reach out to the team or request a personalized demo.